Frequently Asked Questions
Everything you need to know about our body-first skincare.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking details.
What is your return policy?
We offer a 30-day return policy for all products. Items must be in their original packaging and in gently used or unused condition.
Are your products vegan and cruelty-free?
Yes, all Nécessaire products are 100% vegan and Leaping Bunny certified cruelty-free.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
Are your containers recyclable?
Sustainability is at our core. Our bottles and jars are made from bio-resin or glass and are fully recyclable where facilities exist.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Shop Pay for accelerated checkout.