Returns & Exchanges

We want you to be completely satisfied with your Nécessaire purchase. If for any reason you are not happy with your order, we offer a 30-day return window for all products purchased through our official site.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging and attach the pre-paid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your records.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.